Find answers or ask a question to your software VELOX:
Here you will find detailed information about our VELOX software. To access special function videos, please log in to our login-protected area with your access data. If you do not have any login data, please get in touch with your personal contact person.
VELOX: Devices & Hardware
Показать все ответы
Cкрыть все ответы
-
Why is the camera image or the camera display too dark?
Fault description: Camera image too dark or image too dark.
Troubleshooting:- Use the lighting control panel in the software to set the desired lighting. (Subject lighting adjustment)
- Clean the equipment.
- Clean the carrier disc for the cable samples.
- Check the camera settings.
- Check the light settings.
- Please contact our support team for the department devices & hardware
You can find our support team for the department devices & hardware here: Contact persons