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VELOX: Devices & Hardware

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  • Why is the camera image or the camera display too dark?

    Fault description: Camera image too dark or image too dark.


    Troubleshooting:

    • Use the lighting control panel in the software to set the desired lighting. (Subject lighting adjustment)
    • Clean the equipment.
    • Clean the carrier disc for the cable samples.
    • Check the camera settings.
    • Check the light settings.
    • Please contact our support team for the department devices & hardware

     

    You can find our support team for the department devices & hardware here: Contact persons